All orders are shipped within 1-3 business days using USPS First Class Mail.
Unfortunately, we do not offer rush shipping at this time. We do send out tracking numbers for all orders but cannot guarantee their delivery. If you are having trouble finding your order please contact your local post office directly, they usually know where it is or what has happened and when you will receive it
We are not responsible for lost or stolen packages.
International orders can take anywhere from 2-5 weeks to arrive. Unfortunately these packages cannot be tracked past US Customs so order at your own risk.
Also, please be aware that your package may be subject to custom duties or taxes at time of delivery/pickup depending on your country’s laws. GEMS is not responsible for collecting/charging these fees.